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Returns Policy

Returns Policy

Returns And Cancellations Policy

Any orders made through our online store or by telephone can be cancelled within 2 weeks of submission.  If the order has not been shipped then it will be cancelled directly at no additional cost.  If the order has been shipped, you can return new, unopened items from a cancelled order within 2 weeks after they have been delivered.  Items should be returned in their original packaging.

Warranty Information

All products are warrantied to be free of manufacturers defects for a period of one year.

More Information

For more information please contact us.

Support Centre

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Contact Details

Toll Free: 1-866-225-2676
Winnipeg: (204) 663-9272
E-mail: info@fireplan.ca
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Fire Plan Strategies
Unit 16 - 1110 Henderson Highway
Winnipeg, MB, Canada
R2G 1L1
Designed by Fire Plan Strategies Inc.